Delivery & Trade Terms

Last updated: 2026-03-01

Yiwu Hongzhe Electrical Co., Ltd.

Registered address: No. 601, Unit 1, Building 5, Nanzhou Garden, Jiangdong Street, Yiwu, Jinhua, Zhejiang 322000, China

Email: info@hongzhe-electrical.com

Phone: +86 134 8255 3859

Incoterms

We offer FOB, CIF, CFR, and EXW terms. FOB from Qingdao/Shanghai is our standard. DDP available upon request for select destinations.

Production Lead Time

Standard products: 15-20 working days after deposit confirmation. Custom orders: 25-35 working days. Express production available at additional cost.

Shipping Methods

Sea freight (standard), air freight (urgent), and rail freight (to Europe/Central Asia). We handle export customs clearance and documentation.

Warranty

All products carry a 12-month warranty from the date of delivery. Warranty covers manufacturing defects and component failures under normal operating conditions. Consumable parts and damage from misuse are excluded.

After-Sales Support

Remote technical support via video call. On-site installation and training available for orders above specified thresholds. Spare parts shipped within 48 hours worldwide.